Your inbox assistant just got even smarter. Here’s a quick roundup of the latest updates and improvements.
Google verification process
The technical side of our Google verification is now complete! We’re currently awaiting the final Letter of Authorization (LOA) before wrapping up the full approval process.
Smarter tagging logic:
We’ve refined how Hey Help applies AI tags, so it focuses only where it matters:
- Now only tags emails in your INBOX and SENT folders
- No more tagging Drafts
- No more tagging emails that skip the inbox via Gmail filters
This means more relevant tagging, and more optimized usage.
Smoother Onboarding for API Keys
We now show a clearer error message if your OpenAI or Anthropic key is missing a payment method or credits (plus a Help Center article to walk you through the fix).
Your Gmail labels, now visible on your email list
Previously, Hey Help hid your existing Gmail labels in your list of emails. We’ve changed that so your existing labels are not affected.
New on the Blog: Why we made Hey Help fully BYOK.
We just dropped a new post on why Hey Help uses a BYOK (Bring Your Own Key) approach, and how it benefits users (not just the tech folks).